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Shipping policy

Shipping Policy

Last Updated: August 26, 2026

Thank you for shopping with Maliha Gadgets. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

During busy periods, holidays, promotions, or unexpected circumstances, processing may take longer. If there is a significant delay, we will make reasonable efforts to keep you informed.

2. Shipping Times

After your order has been processed and dispatched, estimated delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other circumstances.

Typical delivery estimates are:

  • United States: Approximately 3–7 business days

  • International orders: Approximately 7–15 business days

These are estimates only and are not guaranteed delivery dates.

Delivery may take longer because of customs clearance, carrier delays, severe weather, holidays, incorrect address information, or other circumstances outside our reasonable control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.

Any applicable taxes, duties, customs fees, or import charges may be the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

4. Order Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Please allow some time for tracking information to become active after your order has been dispatched.

Once a package has been handed over to the shipping carrier, tracking updates and delivery estimates may depend on the carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice that your shipping address is incorrect, please contact us immediately at:

malihagadgets@gmail.com

We will make reasonable efforts to update the address before the order is processed or shipped. However, we cannot guarantee that an address change will be possible after processing or dispatch.

Additional shipping charges may apply if an order needs to be reshipped because an incorrect or incomplete address was provided by the customer.

6. Delayed Orders

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur.

Possible causes include:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Incorrect or incomplete delivery information

  • Transportation disruptions

  • Other circumstances outside our reasonable control

If your order appears to be significantly delayed, please contact us at malihagadgets@gmail.com with your order number so we can assist you.

7. Lost or Missing Packages

If tracking information shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the carrier where appropriate.

If you still cannot locate the package, contact us at malihagadgets@gmail.com with your order number and tracking information.

We will review the situation and, where appropriate, work with the shipping carrier to investigate the delivery.

8. Damaged Packages

Please inspect your package when it arrives.

If your order arrives visibly damaged, please take photographs of the packaging and the product before disposing of any packaging materials.

Contact us as soon as possible at malihagadgets@gmail.com and include:

  • Your order number

  • A description of the damage

  • Clear photographs of the package and product

  • Any relevant delivery or tracking information

We will review the issue and provide an appropriate resolution where applicable.

9. Customs, Duties, and Import Fees

For international shipments, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout or required by applicable law, such charges are the responsibility of the customer.

Customs processing may also cause delivery delays that are outside our control.

10. Delivery Restrictions

Some products may have shipping restrictions depending on the destination, carrier requirements, applicable laws, or other circumstances.

If we are unable to ship an order to the address provided, we may contact you to discuss an alternative shipping arrangement or an appropriate cancellation and refund where applicable.

11. Shipping to P.O. Boxes and Military Addresses

Shipping availability to P.O. boxes, military addresses, remote areas, or other restricted destinations may depend on the shipping carrier and the product being ordered.

If a shipping method is unavailable for your address, we may contact you to arrange an alternative where possible.

12. Multiple Items in One Order

If an order contains multiple products, items may be shipped together or separately depending on product availability, warehouse processing, and shipping arrangements.

If items are shipped separately, you may receive separate tracking information.

13. Contact Us

If you have any questions about shipping or your order, please contact us:

Maliha Gadgets
Email: malihagadgets@gmail.com
Address: JY-TECH CCTV SOLUTIONS LLC, 6418 N Francisco Ave, Chicago, IL 60645, United States

Maliha Gadgets reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with an updated revision date.

This Shipping Policy is subject to applicable laws and does not limit any consumer rights that cannot legally be excluded or restricted.